Do you love to find simple solutions to complex technical problems and manipulate technology to get the most out of it, so we can service our customers even better? Do you get excited by figuring out the best way to create integrations to improve customer experiences? Then you might be the experienced Technical CRM specialist that we are looking for to join our team.

If you have solid experience working with the endless possibilities of HTML & CSS, JavaScript and AMPscript and you get motivated by creating personalised customer experiences - then we have the right job opportunity for you.

Your Role

As a Technical CRM Specialist in BESTSELLER, you will help build, drive and roll-out email solutions, journeys, and campaigns for our 13 fashion brands. You will be putting your coding skills in use by dynamic content, creating data extensions and testing, developing innovative templates. You will seek out scalable setups, identify new technical solutions and ensure that our data and tools are matching our expanding CRM needs.

Responsibilities:

• Utilize Salesforce Marketing Cloud to roll-out campaigns, journeys, and personalisation initiatives
• Provide technical support on the dataflow of new systems e.g., the continuous enrichment of our new Customer Data Platform (CDP). Facilitate new integrations from a CRM perspective and ensure correct dataflows between the platform and current systems.
• Execute (automated) email marketing initiatives to include dynamic content and segmentation
• Build data extensions and automations
• Design and update responsive email templates and modules, utilizing HTML/CSS/ AMPscript code language to drive relevant content

Your Team

You will be pivotal to the success of our central CRM team - a cross-functional team with creative, analytical & technical roles. The team is led by the CRM Manager, who expects you to take ownership, challenges you and cares about your personal growth. Besides collaborating with your CRM colleagues in our central Ecommerce offices located in Aarhus and Amsterdam, you will work closely with the email specialists located at our brand offices in Denmark.

Your profile

We imagine that you are a proactive person and with a “can-do” mindset. You also have hands-on experience with email automation platforms, preferably Salesforce Marketing Cloud. Furthermore, you have the following:

• 3+ years’ experience in the field of technical marketing, preferable with focus on CRM
• You have a working knowledge of HTML, CSS, SQL, JavaScript and AMPscript
• Strong communicator, both in written and spoken in English

ABOUT US:

BESTSELLER is one of Europe’s largest fashion companies with a wide variety of brands, including VERO MODA, ONLY, SELECTED and JACK & JONES. From Amsterdam, we support all BESTSELLER brands in growing and optimizing their E-commerce activities. You will be part of an open, dynamic and international environment, where every day brings new and interesting challenges.

Our E-Commerce team of 175+ colleagues from over 40 countries work to create exciting fashion experiences – whenever, wherever. We have high standards and expectations for our team and are always looking for passionate and business-oriented people. We are very proud of our culture and international environment where we care for each other, while always pushing to grow and get better at what we do.

WHAT COULD YOU EXPECT FROM US?:

• We are a family-oriented company that takes care of their employees offering different benefits such as:50% discount on all the BESTSELLER
• Relocation assistance for internationals
• Gym memberships discounts
• Flexible working times
• Catered lunch in the office
• A workplace run on trust with a positive, inspiring working atmosphere
• A culture of trust, autonomy, and continuous feedback that contributes to making a positive impact
• Extensive onboarding
• Plenty of opportunities for professional and personal development.

APPLY NOW!:

We look forward to hearing from you! Please apply directly using the apply button below or via our website. In case you have any further questions about the role, you are welcome to contact Beatriz Barrera at [email protected]