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Senior Retention & Email Associate Inactive job
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United States
New York
2 years of experience
Bachelor education
40 hours per week
11-50 employees
10 holidays
Dental Insurance
Medical Insurance
Employee Discount
Vision Insurance
Paid maternity/paternity leave
Pension Plan

We’re excited to be looking for a Senior Associate, Retention & Email to join our rapidly growing ecommerce team (currently remote!) but typically in Dumbo, Brooklyn. In this role, you’ll have the opportunity to strategize for and contribute to the email marketing strategy for one of the fastest growing ecommerce brands.

You’re the perfect person for this role if you bring new ideas to the table on how to engage our customers, are driven by a curiosity to test and optimize, and are passionate around growing the Brooklinen brand.


What you’ll do

  • Code and build email campaigns, SMS, and direct mail to engage with customers and drive retention
  • Submit briefs to the creative team for email and retention marketing campaigns
  • Partner with our Retention Analyst to devise and implement testing plans and report on results to the wider team 
  • Ensure marketing calendars are accurate, up to date, and that deadlines are met
  • Partner with our creative, ecommerce, and customer experience teams to bring email ideas and landing pages to life
  • QA emails, SMS & direct mail to ensure that content and links are working and a high degree of accuracy 
  • Segment our database to target campaigns to the right audiences

We're looking for someone who brings

  • 2+ years of email marketing experience is a must!
  • Experience creating emails using an ESP
  • Knowledge of email databases and segmentation 
  • Experience with HTML, SMS, and direct mail (preferred)
  • Strong attention to detail, time management, and communication skills
  • A data-driven, highly analytical, and a proactive mindset
  • The Brooklinen way: resourceful, proactive, a do-whatever-it-takes attitude, and a true team player

Why join us?

  • Our team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.
  • We work hard, but are well-rounded (and well-rested). Breaks to pet dogs and hang with coworkers are encouraged. So is taking vacation (we’ve got a $1k vacation bonus), getting out of here at a reasonable hour, Summer Fridays, and obviously getting a great night sleep (our day starts at 10am).
  • Care about growth? So do we. We’re growing rapidly, so we’ve got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects and business needs pop up every single day, and we always look internally first.
  • All the other stuff you’d expect - great benefits (with fully company-paid options), 100% paid parental leave for ALL new parents, budget for learning and development, fun team outings, and much more.
  • A special note for the month of June 2020 - Even in these unprecedented and scary times, we're still growing. We know this is a tough time to job search and consider making a move, but we hope you'll decide to apply, and we can talk more about our plans and any concerns that are on your mind during our first interview.

Everyone is welcome at Brooklinen - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We welcome people across backgrounds, perspectives, identities, experiences, and abilities and can’t wait to read your application!

81 Prospect Street
NY 11201
New York
United States