commercetools - we are:

• The competitive sort: We didn’t become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
• Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
• Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
• Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.

The Opportunity:

The Email Marketing Manager is part of the Demand Generation Team and reports directly to the Director Performance Marketing. The role requires deep online marketing knowledge and broad experience in email marketing. Decisions made by the Senior Online Marketing Manager for email marketing might have an impact beyond this functional area and therefore require a general understanding of other relevant marketing functions.

Your Mission:

• Ownership for global email marketing strategy budget 
• Ownership for global email automation and lead nurturing strategies
• Conception and creation of dynamic nurture streams to support our Account based Marketing team
• Conception and creation of monthly and quarterly external newsletters
• Conception and creation of automated Drip campaigns
• Creation of Standalone Mails
• Ensures close collaboration and alignment with legal and GDPR teams
• Mentor and train less experience team members
• Close collaboration with Digital Solutions team for technical implementations
• Close collaboration with range of Marketing divisions for content and email projects
• Analyze and optimize email performance
• Create reports and dashboards

Team Values:

• Positivity. Negativity is the enemy of progress.
• Trust & Transparency. Promote direct and continuous feedback.
• Learning. Be proud if you’ve failed at something. Think big, start small, learn fast!

What you need to succeed:

• Proven work experience as an Email Marketing Manager or Digital Marketing Expert with Email experience 
• Proficiency in marketing automation tools such as Hubspot or similar tools
• Expertise in Data Management and Data Privacy 
• Familiarity with KPI reporting mechanisms and tools
• Hands on experience with HTML, CSS and Data management systems
• Ability to manage many different projects and meet deadlines consistently
• Experience in working cross functionally and manage projects across multiple stakeholders
• Excellent communication skills

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

For US-based roles

🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

💰 Prepare For Your Future: 401k with company match

👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!

💪 Our differences make us stronger 

FOR DURHAM-BASED ROLES

• Enjoy a flexible, hybrid working environment
• Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
• Do you have a dog? We're a dog friendly office
• Kombucha on tap, coffee, tea, snacks, and catered lunches
• Semi-monthly team events
• Need a break? We have foosball, darts, ping pong, and a golf putting simulator
• Combination of individual work spaces and cozy meeting rooms

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it’s the right thing to do, but because it makes us better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.