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Marketing-Specialist Marketing Automation & Operations Jobs Promoted
60000 - 65000
American Bar Association
United States
Chicago
2 years of experience
Bachelor education
32-38 hours per week
Legal Services
501-1000 employees
Junior
15 holidays
PTO
Dental Insurance
Medical Insurance
Vision Insurance
Paid maternity/paternity leave
Development budget
Company social events
Salesforce Marketing Cloud
CSS
HTML
SQL
Javascript
Salesforce Marketing Cloud Email Specialist

The American Bar Association seeks an email marketing professional with experience in automated email campaign initiatives. The Email Automation Specialist will assist with marketing communications leveraging Salesforce Marketing Cloud. Under the supervision of the Email Marketing Analyst, he/she/they is responsible for automated email support, including content development, configuration, QA testing, updating any email templates and following the QA process to ensure all campaigns are accurate and within the Email Policy and Procedures.


Responsibilities include:

  • Support the daily email operations of the ABA Marketing organization to ensure that campaigns are completed and deployed on time
  • Support audience segmentation rules and maintenance of targeting lists, including coordinating with stakeholders throughout the organization to communicate and collect feedback.
  • Maintains all operational aspects of automated email campaigns with accuracy and transparency.
  • Assist in generating monthly reports to monitor email performance, usage, errors, and issues for functionality
  • Maintain training and procedures documentation for all email communication processes and campaign best practices.
  • Performs other related duties as required, including assisting with technical issues surfaced through our community platform


Basic Qualifications

  • Bachelor’s Degree in related field or equivalent experience in the industry
  • Minimum 2+ years of experience working hands-on in Salesforce Marketing Cloud or with a major Email Service Provider (ESP) or email creation platform is required
  • Experience working with stakeholders and senior executives
  • Self-directed with strong project and time management skills
  • Detail-oriented with ability to follow QA processes and procedures


Preferred Qualifications

  • Salesforce Marketing Cloud Email Specialist Certification preferred
  • Previous experience in HTML, CSS, JavaScript, and/or SQL
  • Proven experience with building reports and managing dashboards in Salesforce Marketing Cloud


American Bar Association
321 N Clark St
IL 60654
Chicago
United States