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Marketing Operations Manager Inactive job Remote job - USA
Getaround
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United States
San Francisco
3 years of experience
Bachelor education
40 hours per week
Internet
201-500 employees
Manager
Unlimited holidays
PTO
Dental Insurance
Medical Insurance
Vision Insurance
Employee Discount
Pension Plan
Gym membership
Iterable
Google Analytics
Adobe Photoshop
Figma
CSS
HTML
SQL

Getaround is a peer to peer carsharing marketplace, providing people with a flexible and contactless way to book and share cars from nearby car owners. We’re looking for a Marketing Operations Manager to support the development of our marketing tech stack and data pipelines, code beautiful emails that inspire and delight our customers, and flawlessly execute automations and multi-channel campaigns that drive true business impact.


The Getaround marketing team is lean and resourceful- we’re looking for someone who is a self-starter and excited to be part of a growing team. The right candidate for this role will have exceptional problem-solving skills and a proven track record of working successfully across all functional teams- including marketing, growth, data, product, and sales. 



What You'll Be Doing...


Marketing System(s) Operations

Continually learn, research, recommend, and implement email and marketing automation best practices

Work alongside CRM Manager to support and enable campaigns and lifecycle automations across email, in-app, push, and web push messaging

Optimize Marketing Sales funnel by working closely with sales to support lead routing and piping issues

Strong understanding of segmentation practices and list cleaning/filtering

Drive efforts to integrate 3rd party tools for new and existing communication channels


Data Management & Analytics

Structure data across multiple data sources maintaining good database hygiene and compliance with global opt-in laws and regulations

Implement data pipelines between Customer Data Infrastructure, Marketing Automation Platform, and Analytics tools to collect and leverage user attributes, engagement and conversion data

Monitor and report on the effective flow of data through our systems, programs, and processes


HTML Development for Email & In-app messaging

Develop mobile-responsive HTML emails and in-app messages using HTML, CSS, advanced scripting, and media queries

Validated experience in campaign-based A/B testing, execution, and analysis



What You'll Need...


3+ years of Iterable platform experience (alternate ESPs and marketing automation platforms will be considered)

Experience working across various growth CDPs (Attribution, Segment, Iterable, Google Analytics) and managing the data and information flows between them

Technically capable, excellent communicator, and a desire to improve processes

Strong analytical skills. Loves working with data. Strong SQL skills desired

3+ years of front end email development experience (portfolio examples preferred)

Strong adeptness for troubleshooting user data, workflow errors, and operational gaps

Experience supporting and enabling mobile channels - including push, in-app, SMS.



Additional Awesomeness...


Experience in new tool investigation, POC, and implementation

Design experience in figma, photoshop

Knowledge of sales ops (ex: lead scoring, funnel tracking) 

Experience in web operations (forms, routing, etc.)

Perks and Benefits

  • Platinum plans for medical, dental, and vision take excellent care of you and your family
  • Robust 401(K) to help you save and plan for retirement
  • Fully Remote Company
  • Flexible PTO (we mean it!)
  • Subsidized monthly gym membership to keep you strong and flexible
  • Education stipend to promote your career development and growth
  • Monthly Getaround credits and discounts for your friends and family
  • Transit subsidy to help with your commute or weekend plans


Getaround
55 Green St
California 94111
San Francisco
United States