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Marketing Automation Specialist Inactive job Remote job - Anywhere 100% remote
Simply Wall St
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Australia
Surry Hills
3 years of experience
Bachelor education
40 hours per week
Financial Services
11-50 employees
Medior
25 holidays
PTO
Pension Plan
Paid maternity/paternity leave
Development budget
Paid sick leave
Stock options
Performance Bonus
SendGrid
Braze
MS Office
CSS
HTML
Javascript
SQL

Our Mission

To democratise investing for the everyday investor by providing complex financial data in a simplified format at an affordable price. Previously, this level of data was out of reach from both the price perspective and investing literacy ability. It is our mission to empower investors to make informed decisions, just like Warren Buffet.


Why Join?

  • Work at a profitable, global, B2C SaaS startup;
  • We have +4 million users, across 180 countries;
  • Small team and flexible environment making it easy to rapidly iterate;
  • Work with a product customers love: 4.5* Trustpilot Reviews.
  • Join a diverse team of people from Canva, Atlassian, Finder, Safety Culture, Deputy, eBay, Ansarada, Airtasker & more!


The objective of the role

The ultimate goal of this role is to drive usage for both our existing and new products and features. By delivering the right message to the right user at the right time we will be able to give our users a greater understanding of how to use the platform and educate themselves about the stock market.


Three Key Pillars To The Role Are

  • Actioning new messaging to our users for the various product stakeholders
  • Construction of journeys to lift the overall experience of the platform for our users
  • Analysis of results and providing recommendations for current and future messaging


What You'll Do

  • Construction and analysis of user journeys such as onboarding, retention, reactivation and promotions
  • Developing and executing new messaging initiatives to support the different stakeholders in the business including surveys, custom messaging, feature engagement, alerts and new strategies to increase engagement and awareness
  • Support Growth team to define our customer segments and scope new market opportunities and the strategies to enter and win these markets.
  • Be consistently on top of customer needs and market landscape by testing and validating SWS positioning and messaging.
  • Work with Growth and Data teams to identify key points in the user lifecycle to promote and drive platform usage.


About You

  • Previous experience in a lifecycle marketing role from a software company shipping software products.
  • Experience with email marketing, marketing automation and customer engagement software such as Sendgrid and Braze (or the equivalent e.g CustomerIO, Vero, Iterable, Insider, WebEngage, etc.).
  • Experience with product adoption and user onboarding software like AppCues, Pendo, UserPilot is a plus.
  • Superb written and oral communication skills, and ability to break down complex concepts so that they’re clear, digestible and easy to understand for our users and internal teams.
  • Have customer and product at heart and data in mind to make data-informed decisions that improve product adoption, platform retention and user satisfaction.
  • Qualitative analytical ability and familiarity with A/B testing Strong organisational skills Strong relationship building skills and ability to work cross-functionally


Perks

See Why Below

We pride ourselves on being one of the most flexible places to work in Australia. Of creating a culture that measures outcomes rather than outputs.


Work from Anywhere:

We offer all employees the opportunity to work overseas for 3 months;


Simply Stop Afternoons:

Time is one of the most valuable commodities, so we stop working every Friday at 2.30pm;


Flexible working & focus day:

We focus on outcomes over output. Hybrid & remote options. Core hours (10am-2pm AEST). No Meeting Mondays, so more time for flow;


Competitive Salaries & ESOP:

We are a startup but we don’t underpay. Everyone owns our success;


Parental Leave Policy:

With a supportive part-time return to work option;


Learning & Development Fund:

We invest in your growth;


Share Club:

We provide subscription to SWS, cash for you to invest & regular sessions to discuss stocks and investment ideas;


Office & Equipment:

Choose your own laptop. Standup desks. Money for home equipment. Office with rooftop;


Monthly Team Events & Quarterly Hackathons:

An opportunity for everyone to come together and push what is possible;


Social Club:

Opt in (or don't) to various weekly activities from CS:GO gaming, pilates, cooking etc.


Annual company retreats:

We try to go away every year!


Dog-Friendly Office:

We love dogs, they make everything better!




Simply Wall St
17-21 bellevue street
New South Wales 2010
Surry Hills
Australia