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Marketing Automation Manager Inactive job Promoted Remote job - Anywhere 100% remote
Jamf
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United States
Minneapolis
5 years of experience
Bachelor education
40 hours per week
Telecommunications
1001-5000 employees
Manager
15 holidays
PTO
Dental Insurance
Medical Insurance
Vision Insurance
Pension Plan
Paid maternity/paternity leave
Development budget
Marketo
Marketo Expert

Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people enjoy in their personal lives to the workplace. Jamf’s cloud software is the only solution of scale that automates Mac, iPad, iPhone and Apple TV deployment, management and security. We help organizations, businesses, hospitals, schools and government agencies, connect, manage and protect Apple products without ever having to touch the device— anytime, anywhere. 

 

We are a group of curious, self-starters with a passion for helping people make sense of technology – freeing nurses to care, teachers to teach and businesses to thrive. We take pride in making meaningful impact for tens of thousands of customers around the globe, all the while getting to work with the best Apple infrastructure and security platform in the world. Every person is encouraged to be their whole selves both inside and outside of Jamf. We have over 1,600 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers

 

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. The Marketing Automation Manager is responsible for supporting the day-to-day, hands-on management of Jamf’s Marketing Automation Platform (Marketo). In this role, this individual will manage and execute scalable and repeatable operational processes for marketing programs and campaigns, ensuring all relevant data points are captured and reportable. The ideal candidate has a strong understanding of marketing automation, lead lifecycles, database management and CRMs and how to apply them in collaboration with the Jamf Marketing Automation and Email team. This role reports directly to the Senior Manager of Marketing Automation.


Responsibilities

  • Manage and execute scalable and repeatable operational processes for marketing programs and campaigns, ensuring all relevant data points are captured and reportable
  • Perform day-to-day configuration and maintenance of Marketing Automation Platform (Marketo), driving improvements and employing best practices
  • Ensure leads from demand generation activities are attributed correctly, efficiently uploaded in Marketo and Salesforce and properly assigned to sales teams while monitoring follow-up 
  • Implement enhancements and optimize lead scoring to ensure qualified leads are passed to sales in real-time to increase quantity and quality of marketing sourced opportunities 
  • Collaborate with Marketing Operations to maintain lead lifecycle operations and ensure best practices are being met
  • Own database management and cleanliness in order to accurately segment audiences, uphold data governance requirements and improve email engagement performance to ensure legal compliance with international opt-in laws and regulation
  • Collaborate with Marketing Analysts to build, manage and maintain a reporting structure showing marketing program and campaign results, ROI, and identify key areas of improvement for alignment achieving department and company goals
  • Develop segmentation strategies to increase engagement and conversion performance across the funnel
  • Serve as a liaison between Marketing and Sales Operations to initiate Salesforce requests reporting and help ticket assistance
  • Support the execution, maintenance, and continuous improvement of Marketo, ensuring clean integrations, data sharing/syncing, and processes
  • Initiate and manage project plans in project management tool that enables communication with key stakeholders, resources, deliverables and deadlines 
  • Prepares and delivers presentations for Marketing and Sales leaders; assists with ongoing training and implementation of new marketing processes
  • Maintain awareness of industry trends, best practices, and technologies; utilizes findings to implement improvements to emails and program performance 
  • Maintain awareness of industry trends, best practices, and technologies; utilizes findings to implement improvements to emails and program performance 
  • Adhere to the highest moral, ethical and legal standards to foster an environment that promotes respect, innovation and creativity
  • Support and promote a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work

 

Skills & Requirements

  • 4 year / Bachelor's Degree in Marketing, Business, Communications, English, Journalism or related major preferred; a combination of relevant experience and education may be considered
  • Preferred Certifications/Licensures: Adobe Certified Expert – Marketo Engage Business Practitioner (Formerly known as: Marketo Certified Expert)
  • 5+ years of experience in a marketing automation platform demonstrating progressive knowledge and growth in responsibilities (required) 
  • 4+ years of experience in a Marketing or Sales Operations environment (required) 
  • 3+ years of experience with CRM platforms (preferably Salesforce) (required) 
  • Demonstrated experience working in a fast-paced, high tech B2B industry (preferred) 
  • Solid understanding of go-to market strategies and sales revenue impact
  • Proven experience building lead scoring in conjunction with lead lifecycle frameworks 
  • Ability to analyze email data, extract trends and create reports in Salesforce 
  • Ability to communicate complex technical terms and ideas to audiences of varying expertise with the ability to level up 
  • Proven ability to manage multiple projects with competing timelines simultaneously while proactively managing up
  • Ability to think quickly, adapt and resolve conflicts with an interactive improvement mindset 
  • Values the importance of researching new ideas, new challenges, and exploring new opportunities to meet company and department goals 
  • Outstanding attention to detail

 

How we help you reach your best potential:

  • Recently named a Best Workplace in Technology, Fortune Magazine 2021.
  • We value the differences in the ways we all live and work. Here, you manage your own day and your own work style.
  • Great people make Jamf great, and we protect our people. Jamfs across the globe receive a superior compensation and benefits package.
  • We know that big ideas can come from anyone, so we empower everyone to make an impact. Our more than 90% employee retention rate agrees! 
  • You will have the opportunity to make a real and meaningful impact for more than 50,000 global customers with the best Apple device management solution in the world.
  • We put people over profits – which is why our customers keep coming back to us.
  • Our volunteer time off allows employees to support and give back to our communities.
  • We encourage you too simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
  • 23 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
  • Over 100,000 Jamf Nation users, the largest online IT community in the world.

 

You are the right kind of Jamf if:

You go above and beyond for others, you are genuine and willing to help, always. You support the team around you, you don’t point fingers or pass blame. You value different perspectives, in how you work and how you learn. You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You are someone who just wants to do the right thing.

 

Why Jamf? 

Let your individuality shine at Jamf! All voices are critical to the innovative and collaborative work that we do to propel Jamf to be a leader of equality and fairness in the workplace. In the spirit of our values of selflessness and relentless self-improvement, we seek to learn, engage and grow, so that all of our Jamfs feel comfortable being their truest selves at work. We are actively working every day to get better; along with our Inclusion & Diversity Director, our Employee Resource Groups help empower employees to make real, actionable differences at Jamf. Our commitment on becoming a more inclusive and diverse work force is never done,

Our mission is simple; we help organizations succeed with Apple. We put people first, we focus on the human before we focus on the technology. We are just good people that have it at their core to do what’s right – for our customers, our employees and our communities.

Jamf
100 Washington Ave S
MN 55401
Minneapolis
United States