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Marketing Automation & Operations Specialist - Email Automation Specialist Jobs
52600 - 58270
American Bar Association
United States
2 years of experience
Bachelor education
40 hours per week
Legal Services
501-1000 employees
10 holidays
Dental Insurance
Medical Insurance
Pension Plan
Vision Insurance
Paid maternity/paternity leave
Development budget
Salesforce Marketing Cloud
Salesforce Marketing Cloud Email Specialist

The American Bar Association seeks an email marketing professional with experience in automated email campaign initiatives. The Email Automation Specialist will assist with marketing communications leveraging Salesforce Marketing Cloud. Under the supervision of the Email Marketing Analyst, he/she/they is responsible for automated email support, including content development, configuration, QA testing, updating any email templates and following the QA process to ensure all campaigns are accurate and within the Email Policy and Procedures.

Responsibilities include:

  • Support the daily email operations of the ABA Marketing organization to ensure that campaigns are completed and deployed on time.
  • Support audience segmentation rules and maintenance of targeting lists, including coordinating with stakeholders throughout the organization to communicate and collect feedback.
  • Maintains all operational aspects of automated email campaigns with accuracy and transparency.
  • Assist in generating monthly reports to monitor email performance, usage, errors, and issues for functionality.
  • Maintain training and procedures documentation for all email communication processes and campaign best practices.
  • Performs other related duties as required, including assisting with technical issues surfaced through our community platform.
  • Other duties as assigned.

Basic Qualifications

  • Bachelor’s Degree in related field or equivalent experience in the industry
  • Minimum 2+ years of experience working hands-on in Salesforce Marketing Cloud or with a major Email Service Provider (ESP) or email creation platform is required
  • Experience working with stakeholders and senior executives
  • Self-directed with strong project and time management skills
  • Detail-oriented with ability to follow QA processes and procedures

Preferred Qualifications

  • Salesforce Marketing Cloud Email Specialist Certification preferred
  • Previous experience in HTML, CSS, JavaScript, and/or SQL
  • Proven experience with building reports and managing dashboards in Salesforce Marketing Cloud

The American Bar Association is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association please call 312-988-5188.Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, IA, MD, MI, MN, TX, VA, and WI. Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

American Bar Association
321 N Clark Street
IL 60654
United States