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Manager Email Marketing & Automation Inactive job
Major League Baseball
This job has been closed. You cannot apply anymore.
United States
New York
5 years of experience
Bachelor education
40 hours per week
1001-5000 employees
15 holidays
Dental Insurance
Medical Insurance
Vision Insurance
Pension Plan
Paid maternity/paternity leave
Development budget
Google Bigquery
MS Office
Adobe Photoshop

Major League Baseball seeks a Manager, Email Marketing & Automation who will assist the Email & Marketing Automation team in the creation, deployment and asset management for marketing campaigns related to Major League Baseball and all (30) MLB Clubs while also supporting the team with reporting and record keeping of all projects. The ideal candidate will be hands-on, collaborative, detail oriented and ready to learn.


  • Interpret business audience requests into database queries that select the desired target audience from our database
  • Partner and communicate with technical and non-technical internal and external customers.
  • Manage multiple aspects of email campaign execution in a coordinated effort with the larger digital marketing team.
  • Act as the primary liaison for program management in the technical space for all phases of the campaign management process/cycle. This includes but is not limited to:
  • Participating in strategy discussions, 
  • Understanding business needs and translating those needs into well defined flexible/nimble technical processes, project managing new campaigns/enhancements from inception to implementation, and 
  • Ensuring accurate and timely campaign execution through proactively leveraging technical and business partners.
  • Work with MLB stakeholders to implement league-wide marketing campaigns from start to finish, including: scheduling, managing assets, processing feedback and deployment
  • Using SQL, leverage MLB's marketing database to pull targeted audiences for Club and league campaigns
  • Participate in campaign-related strategy discussions in an effort to maximize ticket and subscription sales
  • Provide support for ad-hoc campaign creation, updates & reporting
  • Work in marketing platforms to create email, web & app push campaigns


A qualified candidate brings a combination of the following attributes to the table:

  • 5 or more years’ experience in a similar role is preferred
  • Strong project management and organization skills with attention to detail 
  • Demonstrated understanding of an omni-channel marketing campaign cycle
  • Knowledge of the digital ad and email communication space
  • Ability to communicate with technical and non-technical customers
  • Ability to handle and prioritize multiple large-scale projects simultaneously 
  • Ability to problem solve while continuously working to improve processes 
  • Proven understanding of database marketing applications and principles 
  • Experience working with SQL in a business setting (Google BigQuery is a plus)
  • Experience working with large email service providers (Zeta, Iterable and Adobe are a plus)
  • Knowledge of email deliverability best practices
  • Photoshop / InDesign or other graphic design skills a plus
  • Baseball and sports enthusiast is preferred

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of opportunity, collaboration, and professionalism. The professionals who are most successful at MLB take initiative, know how to identify and solve problems, put the team first, and work collaboratively. For those who are ready to join the “Major Leagues” of their careers, MLB takes the same approach as they do with their players: striving to empower their own “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are ready to step up to the plate and continue transforming America’s pastime to best serve its fans for decades to come.

MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment.

With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

Are you ready to Step Up to the Plate? Apply below!

All in-office positions are subject to MLB's mandatory Covid-19 vaccine policy.

Major League Baseball
1271 6th Ave
NY 10020
New York
United States