We’re looking for a Klaviyo Specialist to help us set up and scale our CRM and email automation. This role will start technical— designing the architecture for data capture, automation, and user segmentation — then evolve into managing personalized campaigns that engage testers, customers, and community members as we grow.

You’ll work directly with the GTM team to build the foundation for how we communicate with our users at every touchpoint — from onboarding and feedback collection to product updates and retention flows.

What you’ll do for this first sprint:

• Double check our work– 
• Ensuring the embedded form collects email + phone numbers properly and coordinating with dev 
• Checking/confirming list settings for email (and maybe SMS)
• Designing and implementing the confirmation email (and maybe SMS)
• QA across form + automations (test submissions, deliverability, mobile/desktop display, links, etc.)
• Make sure that sending domain + authentication (SPF/DKIM) are properly set up so emails don’t land in spam
• Confirm account defaults (time zone, currency, from name/email, reply-to)
• Double-check that consent is tracked correctly for SMS (and maybe SMS)
• Set up a KPI dashboard to track daily sign-ups, sign-up growth, invites/shares, conversion vs website visits, etc
• Create and track referral links 

The next phase will involve: 

• Setting up user segmentation
• Creating our welcome email series and then other lifecycle campaigns
• optimizing user engagement, retention, and conversion through A/B testing 

Who you are:

• Highly experienced with Klaviyo and setting up integrations and workflows between tools (Zapier, Viral Loops, APIs, etc)
• Enjoy creating data-driven improvements to automation flows that create tangible results
• Thrive in a fast-paced startup environment

Timeline: looking for someone to start immediately and complete the first sprint in ideally 1 week

If interested, please send your resume and LinkedIn profile via the link below.