As a Junior Email Marketing Manager within the In Life & Churn Pillar, you will support and partly manage the setup and execution of mail campaigns for increasing the customer lifetime value and prevent customers to turn inactive through email communication. You will be managing, monitoring and developing the customer experience across the email channel in 12 countries.
WHERE YOUR EXPERTISE IS NEEDED
- You manage email campaigns within the lifecycle by maintaining journeys and audiences
- You are responsible for the quality management of the campaigns being sent
- You evaluate the impact of your actions on KPIs and identify improvement potentials to be verified through A/B testing
- You support project management by aligning with different stakeholders and enable information sharing within the team
WHAT WE’RE LOOKING FOR
- You have previous work experience in Marketing/Communications/Data Science or other related fields
- You have a strong analytical mindset and ideally have experience with the use of Excel and/ or web analytical tools such as Google Analytics
- You speak English fluently, both written and verbally, German is a plus
- You are open to change and proactively look for solutions and improvements within your area of responsibility
PERKS AT WORK
- A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere.
- Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
- Mentoring and personal development opportunities and an international team of experts
- Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO LOUNGE
Zalando Lounge is an online shopping club for fashion and lifestyle products in 11 countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. Our strength lies in our focus on fashion: from sought-after labels to niche brands - we make sure to meet the fashion taste of all our customers. Working with our brand partners, we pioneer innovative supply-chain and production processes, and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.