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Email Marketing Manager Jobs Remote job - COVID Remote
Harvard University
United States
5 years of experience
Bachelor education
40 hours per week
Education Management
10,001+ employees
21 holidays
Dental Insurance
Medical Insurance
Vision Insurance
Pension Plan
Paid maternity/paternity leave
Development budget
Salesforce Marketing Cloud
MS Excel
Adobe Photoshop

This position will work with the Assistant Director of Email Marketing in implementing the e-marketing strategy across External Relations at Harvard Business School. He/she/They must show sound judgement, flexibility and thrive in a collaborative, fast-paced, idea-driven, and creative environment.

Will be an essential member of the digital marketing team as the acting project manager for External Relations email. In this role, the Email Marketing Manager will serve as the liaison between the email team and its External Relations partners including but not limited to Alumni Marketing, Alumni Relations, Development Communications, and Development as we strategize on email campaigns for e-appeals, event invitations, e-newsletters, alumni-related content, etc.

He/she/they will be responsible for reporting and email-send analytics, and will work closely with Assistant Director of email marketing and marketing partners in planning and adapting marketing campaigns in real-time, deciding and adapting marketing tactics and timing, and using independent judgement as needed. The person will be responsible for list management and optimized audience segmentation as we increase the targeting of our email program; will manage the email calendar; will also work closely with fellow team member, the Email Marketing Specialist, to internally strategize, build, and test emails.

Basic Qualifications

Minimum five (5) years of overall experience including 3 years supporting and implementing web and email.

Additional Qualifications and Skills

  • Excellent command of HTML and CSS and the latest standards, specifically for email
  • Experience with list segmentation and intermediate-Advanced Excel Skills
  • Experience with Web Analytics: tools and terminology
  • Experience with debugging email rendering issues in many different email clients -- particularly the challenges inherent in coding an email for Outlook on desktop
  • Project management experience
  • Team player who enjoys collaboration across teams
  • Requires great interpersonal and communication skills and ability to prioritize multiple projects in a fast-paced, deadline-driven environment
  • Past experience with email marketing, lead nurturing, marketing automation, and/or web analytics • Knowledge of latest digital marketing trends • Experience with email automation tools (CVENT and Salesforce Marketing Cloud a plus!)
  • This role requires a working knowledge of the following technologies and terms: HTML, CSS, Adobe Photoshop, Excel, V-Lookup, Rich Text, CAN-SPAM, CASL, GDPR, Open Rates, Click Rates, CTOR/Effective Rates, soft bounce, hard bounce, deliverability, domain, ISP, URL, alt-tag, etc.
  • Sense of ownership and pride in work • Ability to work autonomously
  •  Critical thinker and problem-solving skills

Additional Information

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 2 days per week. Specific days and schedule will be determined between you and your manager.

While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.

Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage:

A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences.

Harvard University
Soldiers Field Road
MA 02163
United States