At Zalando Lounge it is our vision to open doors to exciting fashion moments for everyone. For us it is key to deepen the relationships with our customers to ensure continuous growth. As Email Marketing Lead you will contribute to this by driving excellent email communication. You will own the performance of our email communication among multiple markets.
WHERE YOUR EXPERTISE IS NEEDED
- Responsible for commercial performance and target achievement of your team, drive initiatives to increase CLV and brand love
- Manage our subscriber base and quality of engagement
- Support email product development in alignment with the markets organization
- Constantly coach and develop your team of local managers (3 FTE)
WHAT WE’RE LOOKING FOR
- 5+ years’ experience in email CRM
- Outstanding analytical thinking and a deep understanding of KPIs. You can preempt problems before they arise and take the necessary action to tackle them
- Ability to translate customer insights into commercial opportunities and provide well thought solutions based on data analysis while considering the bigger picture
- Drive, passion, positive can-do attitude and ability to inspire others
- Solid experience in leading, developing and coaching people
PERKS AT WORK
- A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
- Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
- Mentoring and personal development opportunities and an international team of experts
- Relocation assistance for internationals, PME family service and parent & child rooms
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
About Zalando Lounge
Zalando Lounge is an online shopping club for fashion and lifestyle products in 14 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.
Please note that all applications must be completed using the online form - we do not accept applications via email.