The Director of Email Strategy and CRM is responsible for developing and executing the email and CRM strategy to drive engagement, retention, and revenue growth across the company's digital properties. This role involves leading a team of email and CRM specialists and working closely with other departments, including marketing, editorial, and product, as part of a matrixed organization.
This is a UK based role, with responsibility for leading the email and CRM centre of excellence, and reporting into the SVP, Audience & Marketing.
Experience that will put you ahead of the curve…
- Strategic leadership - connecting the business strategy with a Marketing Plan to deliver and continually keeping the Marketing team on track
- Analytical ability - solidly analytical and numerate and able to set and track success metrics
- Influencing skills - managing stakeholders in a matrix organisation
- Action-orientation - keeping momentum on growth and change against success criteria
- Innovation bias - ability to coach and encourage entrepreneurial thinking in the team
What's in it for you…
We have a number of awesome perks available to our staff. We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed in to one finite area but get the opportunity to develop a wide range of skills and experience
And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every member of staff receives a profit pool bonus at the end of our financial year.
Internal job family level P2
Who are we…
We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.
Our Future, Our Responsibility - Inclusion and Diversity at Future
We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness. Find out more about Our Future, Our Responsibility on our website.