INTRODUCTION TO QUINTESSENTIALLY

Quintessentially pioneered the concept of concierge lifestyle management. Built around the singular proposition of bestowing back upon our members the invaluable gift of time, we have spent two decades benchmarking service in lifestyle management and granting access to the inaccessible. Rooted in the concept of connection, we utilize our relationships to foster bonds and make lasting attachments within our community, always thinking about how to grow and what is next.

By making anything — and everything — possible, we offer unparalleled access and a bespoke luxury lifestyle for now, and into the future

JOB SUMMARY

We are hiring a Global CRM Executive to support the development of our global CRM practices. This role will sit within our Global Marketing team and work closely with Technical Operations.

You will need to manage a busy workload, draw on technical skills such as HTML, CSS & AMP Script, be experienced with email marketing, able to design & execute campaigns, and analyse their effectiveness.

You will have a keen eye for detail, be passionate about email marketing and competent working in Marketing Cloud. You will need to be comfortable working across departments, disciplines and channels, be commercially-minded, possess excellent planning communication and interpersonal skills.

KEY DUTIES

• Build, test and send emails created with Free Form HTML block templates in Email Studio
• Coordinate assets, links, segmentation discovery and alignment for Campaigns
• Work with the design team when creating/updating email templates or individual emails. Ensure all assets are organized and archived
• Provide Marketing Cloud UTM, Campaign & Tag management to ensure all content/links are tagged appropriately
• Build and enhance automated marketing campaigns with e.g. Journey Builder & Advertising Studio
• Maintain and create Cloud Pages for Sales, Servicing, and the winder business, provide training where required

HOURS OF WORK

Monday – Friday 9:00am – 5:30pm

REQUIREMENTS

• In-depth knowledge of Marketing Cloud - Email Studio, Mobile Studio, Automation Studio, Audience Builder, Journey Builder and Cloud Pages (3+ years)
• Exposure to global campaign management
• Knowledge of HTML, CSS & AMP Script
• Commercial acumen
• A self-starter with the ability to think strategically as well as be hands on
• A passion for data driven CRM campaigns

BENEFITS

• Hybrid working (role dependent)
• Competitive annual leave allowance with a further increase due to long service
• Birthday Allowance – take your birthday off on us!
• Pension Scheme
• Angel Days: Additional paid leave to do charity work
• Long Service Awards – Increased employer pensions, sabbatical, private medical
• Life Assurance
• Digital nomad - The ability to work from anywhere in the world for 1 week
• Study Leave
• Puppy friendly offices
• Qmunity committee – Social events in the office
• Free tea/coffee and snacks
• Wellbeing platform membership
• Training platform membership
• Season Ticket Loans
• Cycle to work scheme
• Discounts with a variety of retail and hospitality companies

Quintessentially is an equal opportunities employer. We value and respect all differences (seen and unseen) in all people and aspire to deliver inclusive working experiences. Applications are encouraged from individuals regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.