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CRM Executive Inactive job Remote job - United Kingdom
34000 - 40000
Good Energy
This job has been closed. You cannot apply anymore.
United Kingdom
Chippenham
3 years of experience
Bachelor education
40 hours per week
Utilities
201-500 employees
Medior
25 holidays
PTO
Pension Plan
Paid maternity/paternity leave
Development budget
Paid sick leave
Employee Discount
Medical Insurance
Salesforce Marketing Cloud
MS Excel
MS Office
AMPscript
CSS
HTML
SQL

About Us

We’re Good Energy, an energy service company that embraces tech to help Britain get to net zero carbon emissions. We do this through providing 100% renewable electricity and developing innovative services to support customers to generate, share, store, use and travel with truly clean power. We’re passionate about the planet and empowering people to fight the climate crisis. That’s why we’ve been providing clean energy to businesses and homes for over 20 years.


We have one of the largest bases of customers generating their own renewable power, have been leading the fight against greenwashing in energy for years and source our electricity from a community of independent British renewable generators. Due to our green credentials, we’re the only energy company to have all our renewable tariffs certified as Uswitch Green Tariff Gold Standard, and we’ve also been named an Eco Provider by Which? Magazine. We are also rated by our customers as 4.6 on Trustpilot.


Our highly inclusive, flexible culture, interesting roles and significant investment in personal development mean our people love us too. Thanks to them, we’re counted among the top 50 companies to work for in the South West. Good Energy believes diversity brings benefits for our customers as well as our business.


So, if you’re ready to make a stand against the climate crisis, are passionate about embracing tech for change, and believe in our values of being, fair, straightforward, determined and inclusive, then we want to hear from you. Let’s power a cleaner, greener future together.


So, where do I fit in?

We are looking for an ambitious self-starter who is looking for an entry level role within CRM and email management. To succeed in this role you must have had some experience working with CRM and emails previously. You must have a methodical approach, be passionate about detail, enjoy data management and be keen to build on your existing experience as well as develop your skills in HTML, SQL as well as the marketing cloud code Ampscript.


You will be someone who doesn’t shy away from a challenge, motivated to learn, grow and challenge yourself, in return we would invest in you with training and support within marketing cloud and our in-house CRMs


The Marketing team are a driven and ambitious group of Marketing experts, and you will play a pivotal role in delivering key operational and marketing messages across our B2C and B2B audiences.


You will work alongside the marketing campaigns team to create automated email journeys and will be responsible for the build and testing of these email broadcasts. You will be confident with manipulating, extracting, and importing data accurately, always taking a methodical calm approach. We will support your development but would need to be able to demonstrate your desire and ambition to develop into a marketing cloud expert with a view to passing the marketing cloud certification in the future.


Accountabilities:

- Customer Relationship Management using Salesforce Marketing Cloud:

- Day-to-day management of Marketing Cloud platform

- Email design, build and testing

- Data management

- Use the CRM to provide regular reporting.

- Update existing communications & create any new communications required in our billing CRMs


Have I got what it takes?

As a CRM Executive, you'll have a passion for delivering customer-first digital experiences through email. This is a fast paced role that will need an organised and methodical approach, along with the ability to collaborate with the team, and the communication skills and approach to manage your stakeholders.


This opportunity is strongly suited to individuals that excel in a creative and autonomous environment, as our CRM Executive, we will support your ideas and suggestions and welcome new styles and approaches.


We would like to see applicants with hands-on Salesforce Marketing Cloud experience, including Journey Builder and Automation Studio. You’ll be an excellent problem solver as well as fine attention to detail skills. You will be experienced at using HTML/CSS to create designed and engaging emails, including Ampscript. You’ll also have knowledge of SQL and keep email marketing best practices and customer experience at the heart of everything you do.


For the right candidate, we would invest in additional Marketing Cloud training and support you to complete your Marketing Cloud certification, but we would need this candidate to demonstrate previous experience with CRM system in line with the requirements above.


You don’t have to have a background in renewable energy but you must be motivated by working for a purpose and values led organisation, and have the capability to learn about a complex industry.


An inclusive place to work

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from people from all walks of life, irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.


To make sure everyone is treated fairly, regardless of disability or circumstance, we can offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you would like to discuss or make us aware of any access needs or reasonable adjustments that may be required, please let our Talent Acquisition team know during the recruitment process.


Here’s a taster of what’s on offer. Check out our careers page for more!

• 25 days plus bank holidays and the option to buy more

• Flexible working

• £500 annual Hybrid working allowance – supporting the costs of working from travelling to the office

• £250 Green allowance – rewarding our people for travelling in a green way, generating energy and being a Good Energy customer

• Active personal development community, with a £500 annual learning and development

allowance.

• Enhanced maternity, paternity and shared parental leave, with family friendly return to work

coaching

• Healthcare cashback plan for support with everyday health costs


Where are we?

Good Energy is based in Chippenham, Wiltshire. We're currently all working from home and will be looking to return to the office for a couple of days a week in the future, alongside remote working. We're just a two-minute walk away from the train station, with fast connections to Bristol, Swindon and the surrounding area.


We're committed to building a diverse and inclusive business, one which attracts, develops and retains talented people from different walks of life, uniting them in delivering on our purpose; creating a cleaner greener future for our customers.

Good Energy
Monkton Park Offices
Wiltshire SN15 1GH
Chippenham
United Kingdom