Who we are

Millions of people dream of playing a musical instrument. We develop outstanding products that help people achieve their dream. Our first product is flowkey – a revolutionary app for learning to play the piano. flowkey was launched in 2015 and quickly became a global success with millions of users.

Why join us

flowkey is among a small number of startups that quickly became profitable. One important reason for this success is our team culture. We trust each other. We listen to each other. We strive to do outstanding work that has a positive impact on the world. You will work with a team of people who value and respect your personal opinion and your individual freedom.

In addition to that, we offer the following special perks company-wide:

• Flexible working hours and the possibility for remote work
• Annual profit sharing with the whole team
• Generous budgets for personal and professional development
• Beautiful and spacious office for calm and focused work

Your role

As our CRM Manager you will own the communication with our users through direct messaging. You will tackle the challenge of sending effective messages to millions of users to drive engagement with our product. Additionally, you will be responsible for managing all of our freelance translators and own the translation process.

Your tasks

• Conceptualize and implement new campaigns together with our copywriter and colleagues from other teams (e.g. marketing and content)
• Set up and manage emails and push notifications in our CRM tool
• Design A/B-Tests to continuously optimize the performance of all campaigns
• Take ownership of availability and quality of user data for messaging purposes
• Manage our freelance translators and the translation process

Your skills

• Analytical mindset and a deep understanding of engagement metrics
• Hands-on experience with messaging tools (e.g. braze, customer.io, leanplum, mailchimp etc.)
• A passion for UX and great copywriting
• Great communication skills and experience within a cross-functional team
• Strong interest in music and ideally basic piano knowledge

How to apply

Please send us your cover letter, CV and relevant copywriting credentials. We look forward to meeting you!