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CRM Campaign Manager Jobs
Publicis Worldwide
Canada
Toronto
1 years of experience
Bachelor education
40 hours per week
Marketing and Advertising
10,001+ employees
Junior
15 holidays
PTO
Dental Insurance
Medical Insurance
Vision Insurance
Pension Plan
Paid maternity/paternity leave
Development budget
Salesforce Marketing Cloud
Braze
JIRA
MS Excel
Ms Powerpoint
Adobe Photoshop
Adobe Illustrator
HTML

We are looking for a detail oriented, client-facing individual responsible for the end-to-end project coordination of email campaigns for Publicis Toronto with a focus on custom projects. Ideally you would have good working knowledge of HTML and have managed email campaigns before. Being familiar with Liquid script or similar language is a bonus. Above all else, the right candidate will have a passion for tinkering, learning and problem solving, is not afraid of (or perhaps even enjoys) math and has a more technical role in their career path goals.


As part of the CRM Operations team, the CRM Campaign Manager will execute on project requests from various teams, troubleshoot issues as they arise and engage related teams to resolve them. You will work alongside, but with guidance from, Senior Campaign Managers. And will become comfortable with building campaigns and customer journeys as well as conceptualizing how to achieve a desired result using tools like dynamic content, API calls, product data, Moveable Ink, liquid and much more. Under the close guidance and oversight of your manager, you will be responsible for prioritizing work, ensuring each campaign is executed without error and maintaining a strong relationship with clients and internal teams.


As a skilled resource, you must demonstrate a solid understanding of project management tools and solid understanding of CRM operations & best-practice methodology, have a deep understanding of user experience, email development and the ability to deliver solutions that are both robust and flexible. The successful candidate will possess superior problem-solving skills and a passion for email marketing/CRM.


Qualifications:

  • University degree or college equivalent in a multimedia/interactive/technical field or similar
  • 1-3 years of digital or CRM operations experience in an interactive, integrated agency or similar environment
  • Working knowledge of HTML and web design/functionality
  • Experience working from and maintaining a content calendar
  • Some knowledge of email development methodologies and best practices
  • Basic understanding of mobile/responsive design and development
  • Experience with Braze preferred but not required; experience with other marketing automation platforms required (HubSpot, Salesforce Marketing Cloud, Marketo, Adobe Campaign, MailChimp)
  • Unwavering attention to detail
  • Excellent communication skills (oral and written)
  • Ability to communicate difficult/sensitive information tactfully
  • Proven experience to work quickly and accurately under tight time constraints without compromising the quality of the deliverables or the project
  • Proficiency with Mac OS, Microsoft Project, Word, Excel, PowerPoint, wireframing/workflow tools, online project management/collaboration/ticketing tools e.g. JIRA, Smartsheets, etc.
  • Ability to learn and use new platforms and software quickly
  • Ability to trouble shoot and solve problems independently
  • Basic knowledge of Photoshop, Illustrator and Graphic design practices
  • A desire to work in a fast-paced, challenging, and rewarding environment


Additional Information

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources at 416-925-7733 or by email at [email protected]



Publicis Worldwide
111 Queen St E
ON M5C 1S1
Toronto
Canada