The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date,subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description

You will join a team of qualified email operations specialists who support all marketing email programs at the New York Times, from Cooking to Events and beyond. We work with partners in Owned Media, Project Management, Creative Operations, QA and Campaign Operations to execute campaigns that meet our brand and quality standards. This is a full time role reporting directly to the Senior Manager of Email Operations.

Due to COVID-19 the New York Times is currently working remotely, but return to office is planned in September 2021.

Responsibilities

• Take requirements, test, prepare and deploy campaigns using Responsys' platform.
• Coding is required, so must demonstrate modern HTML and CSS techniques
• Manage successful and accurate QA and deployment of limited automated programs, to timelines
• Maintain best practices for email campaigns, and make recommendations
• Troubleshoot and debug collaboratively to resolve issues for active campaigns.

Required Experience

• 2+ years of email operations required, Responsys experience
• Experience with coding QA tools, like Litmus
• Can provide successful examples in launching large scale Programs
• HTML, CSS, and SQL familiarity
• Can work asynchronously and have an excellent client service approach

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.